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Customer reviews of G.R.A Cars

At G.R.A Cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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G.R.A Cars

G.R.A Cars
5
4.9

All 242 customer reviews

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  • 5

    Great purchase, thanks.

    By CLAIRE C on 23 November 2019 | Verified purchase

    I was looking for an Audi TT and saw one advertised at this garage. I went along and looked at the car. Gary the owner was very helpful and I felt under no pressure to buy. I was very happy with the car and bought it. Gary also helped me with my private reg transfer. Would recommend.


  • 5

    Very friendly and professional

    By Angela R on 08 November 2019 | Verified purchase

    Gary was brilliant, took me on test drive, very informative about car and his experience. No pressure in buying. Decided to buy car and Gary done all the paperwork, cleaned the car even though it rained afterwards xx. Great service, very Friendly, would recommend to friends and family.


  • 5

    Exactly what you want from a 1st class car dealer

    By peter G on 11 October 2019 | Verified purchase

    If you expect a pushy second hand cars salesman don't bother visiting GRA Cars! From our first contact with GRA CARS we were made to feel at ease and welcome to ask whatever we needed to know. The car we purchased was professionally prepared fully serviced and a minor fault that was discovered rectified without us having to ask for any of the work to be done. We were allowed all the time we needed for a test drive and to discuss our purchase privately. GRA CARS even telephoned us to ensure all had gone well on our 150 mile journey home with the offer of assistance if we need it to change a cherished plate. If your in the market for another car then do not look further than GRA CARS if they have the car you like . We recommend a visit to GRA CARS and experience a genuine Northern welcome and first class service. Thank you


  • 5

    Excellent

    By john A on 11 October 2019 | Verified purchase

    Great experience, better than any other motor sales I have ever dealt with. Service and care was handled with excellence. Prices ver good. And a great part exchange deal. Try them if you are looking for a vehicle this is the place.


  • 5

    gra cars review

    By peter H on 02 October 2019 | Verified purchase

    very good service, car was serviced and fully preped to a very high standard


  • 5

    Fantastic service at G. R. A. cars

    By Audrey R on 21 September 2019 | Verified purchase

    I was looking for the best deal on a small car. Looked at so many garages only to find this on my doorstep. Brilliant service, friendly and efficient. I was driving around in my new car the very next day.

    Reply from G.R.A Cars on 21/09/19

    Thanks Audrey. Enjoy your cream tea special. Great doing business with you. If you need anything in the future please give me a shout. Cheers Gary.


  • 5

    Good car, good experience.

    By PAUL B on 16 September 2019 | Verified purchase

    Really pleased with used car, in good condition and runs well, I'd recommend this Dealer to anyone.

    Reply from G.R.A Cars on 25/09/19

    Hi Paul. Thanks for your great review but did you realise you gave me a 1 start rating which suggests I was very bad. I think you meant 5 stars which is really good. Thanks. Gary.


  • 5

    Very Good Service

    By CONALL B on 14 September 2019 | Verified purchase

    Helpful and accommodating through the whole process. Totally upfront about all details regarding the car, payment, warranty etc and had the vehicle ready within 2 days when told we wanted to proceed with the sale. Brilliant experience and would recommend.

    Reply from G.R.A Cars on 14/09/19

    Thanks Conall, thanks for your business and the great review. Much appreciated. Gary.


  • 5

    Worst car I’ve ever bought

    By Ali H on 06 September 2019 | Verified purchase

    For me it was the worst experience. I was sold a car, which was way over priced to begin with. But was assured the car was perfect. And I had nothing to worry about. And had warranty. So I trusted him. WHAT A MISTAKE. it’s the worst car I’ve ever bought , so much wrong with it. After sales service is also appalling. I will never buy off a salesman again.

    Reply from G.R.A Cars on 16/09/19

    Good morning Ali.The car you bought on the 8 of January 2019 which was 8 months ago was a 15 year old Saab for £1995. and the car was as perfect as it could be for the age and mileage, apart from a small issue shortly after you got the car which was rectified for you free of charge. On the 4/9/2019,Eight months after you purchased the car it failed the MOT on some minor wear and tear items, which i think is fair and reasonable. I will not tolerate the language you directed at the workshop staff and myself. Have a good day.Gary.


  • 5

    Great value, non-pushy, great car and service

    By kim W on 31 August 2019 | Verified purchase

    Fantastic value used car with full MOT and service. Not pushy in any way, very helpful and very happy with my new car.