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Customer reviews of G.R.A Cars

At G.R.A Cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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G.R.A Cars

G.R.A Cars
5
5.0

All 256 customer reviews

  • 5

    Very Good Service

    By CONALL B on 14 September 2019 | Verified purchase

    Helpful and accommodating through the whole process. Totally upfront about all details regarding the car, payment, warranty etc and had the vehicle ready within 2 days when told we wanted to proceed with the sale. Brilliant experience and would recommend.

    Reply from G.R.A Cars on 14/09/19

    Thanks Conall, thanks for your business and the great review. Much appreciated. Gary.

  • 5

    Worst car I’ve ever bought

    By Ali H on 06 September 2019 | Verified purchase

    For me it was the worst experience. I was sold a car, which was way over priced to begin with. But was assured the car was perfect. And I had nothing to worry about. And had warranty. So I trusted him. WHAT A MISTAKE. it’s the worst car I’ve ever bought , so much wrong with it. After sales service is also appalling. I will never buy off a salesman again.

    Reply from G.R.A Cars on 16/09/19

    Good morning Ali.The car you bought on the 8 of January 2019 which was 8 months ago was a 15 year old Saab for £1995. and the car was as perfect as it could be for the age and mileage, apart from a small issue shortly after you got the car which was rectified for you free of charge. On the 4/9/2019,Eight months after you purchased the car it failed the MOT on some minor wear and tear items, which i think is fair and reasonable. I will not tolerate the language you directed at the workshop staff and myself. Have a good day.Gary.

  • 5

    Great value, non-pushy, great car and service

    By kim W on 31 August 2019 | Verified purchase

    Fantastic value used car with full MOT and service. Not pushy in any way, very helpful and very happy with my new car.

  • 5

    Relaxed experience.

    By mary H on 31 August 2019 | Verified purchase

    GRA Cars were recommended to me, and after looking at the website over a period of time it was clear that the cars were carefully selected. After identifying a possible purchase on the website I went along. It turned out to be an open, helpful and relaxed experience. I was delighted with the car and the price. I would therefore recommend GRA to others.

  • 5

    very good.

    By bill M on 26 August 2019 | Verified purchase

    found staff to be very helpful. and a good atmosphere. Will recommend them to anyone.

  • 5

    Well worth a visit

    By teresa T on 11 August 2019 | Verified purchase

    Welcoming, professional, approachable, all cars were well valeted, knowledgeable, will feel very confident if I need to go back about any problem that may occur knowing I would receive great customer care.

  • 5

    Fantastic

    By joe M on 07 August 2019 | Verified purchase

    Very easy from start to finish. No pressure, great service. Exactly how buying a car should be.

  • 5

    Recommendation for GRA cars.

    By kieth L on 07 August 2019 | Verified purchase

    The second second hand sports car I've purchased from GRA cars. Nicely presented and no arguments over trade in. I would use again.

  • 5

    At ease and very friendly

    By ian C on 18 July 2019 | Verified purchase

    Very helpful. Made me feel comfortable. Not breathing down your neck. Answer every question I asked. Very happy with the deal and outcome l got

  • 5

    car ready ahead of schedule . Friendly service

    By patricia K on 05 July 2019 | Verified purchase

    Hassle free. Very accommodating with test drives. Test drove 3 cars on same day. No hard sell. Would recommend

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