Customer reviews of G.R.A Cars

By patricia cooper on 07 May 2023 | Verified purchase

Very professional approach, great customer service and fair prices

By Ricky Cheng on 30 April 2023 | Verified purchase

The car I brought from Gary is my First Car in the UK. For sure, like many other used car buyers, I started with choosing my ideal car then reviewed the comments of the garage. I read through about all of the 170 ###5-Star reviews of G.R.A., then I guess I have found the right person. Then I left text in asking Gary many questions. Gary not only answered all my questions in detail, he then rang me to explain every little particulars patiently which left me have an absolute peace of mind before I came to his friendly, beautiful and cozy garage with my friend and wife. His warmth welcome was not only at the entrance of the garage, but during the whole procedure in his office ............and all After-service Calls. He did 100% what he promised in the whole process, handled all documents, and refreshed the car before hand it over to me. After we tested drive the car, we found a little issue, he did extra mile in fixing another thing and delivered to me by himself. I am now using the beautiful and well serviced car (which was his wife car) everyday, runs smoothly with BIG confidence because the fantastic quality of it. AND I have received all the documents Gary applied for me from DVLA shortly after the purchase. Gary is not one of the best in North East, BEST OF THE BEST though. Honest, friendly and reliable. A 100% True Family-run business (Gary and his wife are the only Sales Persons of the garage) with Extremely Rare Honest Service provided. I highly recommend G.R.A. to everyone who is looking for the BEST value for money used car. Gary is absolutely the one you can count on. Thank you Gary and your lovely wife. I love the car, I love your garage.

Reply from G.R.A Cars on 30/04/23

Thanks Ricky it was a pleasure doing business with you and your wife. thanks for the great review. keep in touch if you need anything. Cheers Gary.

By douglas lee on 22 February 2023 | Verified purchase

This is the 2nd car I have bought from Gary at G R A Cars. This is a small family run business that has been selling cars for over 30 years. No hard sales tactics and presentation of the cars is perfect. Gary prepares all the paperwork including finance, warranty and road tax. Will definatley be back for another car.

Reply from G.R.A Cars on 23/02/23

Thanks Doug for your business and thanks for the great review. Enjoy your new Mazda and hope to see you again in the future. If you need anything in the mean time please give me a shout. Thanks again . Gary.

By Anonymous on 25 January 2023 | Verified purchase

Great customer service, very helpful and no in your face sales pressure would recommend to anyone looking to buy a second hand car to pay them a visit

By Simon Lant on 25 November 2022 | Verified purchase

Excellent knowledge of the car and friendly service from start to finish.

By Rob Morton on 17 November 2022 | Verified purchase

Did everything he said he wou;d and the car was exactly as described

By BARRIE WILLIAMS on 06 November 2022 | Verified purchase

Very warm and genuine, believes in his business.

By Anonymous on 26 September 2022 | Verified purchase

Great service and very helpful

By Ian Lawson on 08 September 2022 | Verified purchase

Honest dealer. Straight forward. Great car. Would recommend.

By gabby johnson on 12 August 2022 | Verified purchase

Quick, easy and really friendly service from Gary. Part exchanged my car for a beautiful Mini Roadster and the whole process was so smooth. Would definitely recommend :)