Customer reviews of G.R.A Cars

By Adrian M on 21 February 2018 | Verified purchase

Excellent experience buying a car from GRA Cars. Nice to talk to a knowledgable person who was more concerned with making sure the car was right rather then just making a sale.

By Linda D on 15 February 2018 | Verified purchase

Really satisfied with the service given. Helpful in every way

By Pam T on 08 February 2018 | Verified purchase

Salesman was very helpful with our purchase of Hyundai car, pleasant and polite and did everything for us that needed to be done.

By Ian M on 21 December 2017 | Verified purchase

Had a wonderful time buying a car from G.R.A Cars. The owner looked after me and I got a good deal on a BMW. I have no problem recommend this dealer. Ian.

By Barbara R on 30 November 2017 | Verified purchase

Extremely helpful and patient. Good selection of quality cars. The vehicle we bought has been checked by our own mechanic and has been given a definite thumbs up! All delighted. Truthful description and answered all queries. Not at all pushy. Plenty of time to let you consider the options. Can't recommend too highly.

By SHANNON H on 17 October 2017 | Verified purchase

Very happy with my new car and the service I recieved

By Stuart H on 26 February 2025 | Purchase not verified

We bought our Daughters first car from Gary in November last year it was a Renault clio, we found the customer service was fantastic from the first inquiry to when we purchased the clio and after nothing is to much trouble for Gary he made the whole experience go smoothly honestly we can not recommend Gary any higher we will be definitely returning customers in the future honestly 5 stars is not enough

Reply from G.R.A Cars on 28/02/25

Hi Stuart. Thanks for the great review and thank you for the business. Looking forward to seeing you in the future. Gary.

By Anonymous on 22 November 2024 | Purchase not verified

Gary is a very easy chap to deal with. Very pleased with the car.

By Andrea S on 17 October 2024 | Purchase not verified

I bought my mini from GRA Cars at the end of August and initially everything was brilliant as Gary made the buying process smooth and enjoyable including the long drive back to Bristol. However, after just 5 weeks of owning the car, I've encountered some disappointing issues including a run-flat tyre, a new battery, a brake vacuum pressure sensor, and a zero gear pressure sensor. These problems have been quite frustrating and have somewhat dampened the initial excitement of owning the car. Additionally, because my garage couldn't get hold of Gary before some of the work was undertaken, I had to pay for it myself. So a lesson to all future buyers: make sure you speak to Gary before any work is undertaken to avoid unexpected costs and I hope these are just initial hiccups and not indicative of ongoing issues with the car.

Reply from G.R.A Cars on 23/10/24

Hi Andrea. Thank you for your comments regarding the Mini. At the time of collection the car had no issues, it was given a new MOT and fully checked over. Unfortunately i cannot be held responsible for a run flat tyre after 5 weeks (may be a puncture), The battery was functioning but as you said the stop/start was not working, however i organised to have a new battery available for you to collect from Euro car parts of Bristol near to you (which I paid for).The local garage to you fitted the battery at your request and only after that the other 2 issues occurred. I was not made aware of these issues and they were rectified without my knowledge or authorisation, so i don,t see how you would think it is my responsibility to pay the £267.94. I did everything i could to to help you and i find the 2 star review extremely harsh. Thanks Gary.

By Ryan P on 05 March 2024 | Purchase not verified

Just bought a mini from Gary, it's absolutely mint. I needed it quick, and Gary made every effort to have it ready. Outstanding service and a great place to get a car

Reply from G.R.A Cars on 06/03/24

Thanks Ryan for the great review and thanks for your business. It was lovely to meet you and if you need anything in the future just give me a shout. Thanks again Gary.