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Customer reviews of G.R.A Cars

At G.R.A Cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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G.R.A Cars

G.R.A Cars
5
4.9

All 240 customer reviews

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  • 5

    Buying a car made pleasant!

    By Barbara R on 30 November 2017 | Verified purchase

    Extremely helpful and patient. Good selection of quality cars. The vehicle we bought has been checked by our own mechanic and has been given a definite thumbs up! All delighted. Truthful description and answered all queries. Not at all pushy. Plenty of time to let you consider the options. Can't recommend too highly.


  • 5

    Great garage

    By SHANNON H on 17 October 2017 | Verified purchase

    Very happy with my new car and the service I recieved


  • 5

    Bought an 04 Merc CLK

    By Anonymous on 22 November 2024 | Purchase not verified

    Gary is a very easy chap to deal with. Very pleased with the car.


  • 5

    Excellent sale but unexpected car problems in first five weeks.

    By Andrea S on 17 October 2024 | Purchase not verified

    I bought my mini from GRA Cars at the end of August and initially everything was brilliant as Gary made the buying process smooth and enjoyable including the long drive back to Bristol. However, after just 5 weeks of owning the car, I've encountered some disappointing issues including a run-flat tyre, a new battery, a brake vacuum pressure sensor, and a zero gear pressure sensor. These problems have been quite frustrating and have somewhat dampened the initial excitement of owning the car. Additionally, because my garage couldn't get hold of Gary before some of the work was undertaken, I had to pay for it myself. So a lesson to all future buyers: make sure you speak to Gary before any work is undertaken to avoid unexpected costs and I hope these are just initial hiccups and not indicative of ongoing issues with the car.

    Reply from G.R.A Cars on 23/10/24

    Hi Andrea. Thank you for your comments regarding the Mini. At the time of collection the car had no issues, it was given a new MOT and fully checked over. Unfortunately i cannot be held responsible for a run flat tyre after 5 weeks (may be a puncture), The battery was functioning but as you said the stop/start was not working, however i organised to have a new battery available for you to collect from Euro car parts of Bristol near to you (which I paid for).The local garage to you fitted the battery at your request and only after that the other 2 issues occurred. I was not made aware of these issues and they were rectified without my knowledge or authorisation, so i don,t see how you would think it is my responsibility to pay the £267.94. I did everything i could to to help you and i find the 2 star review extremely harsh. Thanks Gary.


  • 5

    Excellent

    By Ryan P on 05 March 2024 | Purchase not verified

    Just bought a mini from Gary, it's absolutely mint. I needed it quick, and Gary made every effort to have it ready. Outstanding service and a great place to get a car

    Reply from G.R.A Cars on 06/03/24

    Thanks Ryan for the great review and thanks for your business. It was lovely to meet you and if you need anything in the future just give me a shout. Thanks again Gary.


  • 5

    Purchase with complete confidence

    By Peter C on 18 February 2023 | Purchase not verified

    Excellent experience in purchasing a sought after vehicle. Purchased over the internet and ive ended up with great car. Sometimes things go wrong its life but rest assured in the unlikely event anything does go wrong Gary will rectify it in a stress free way. 10 out of 10 , purchase with confidence at GRA as i will be doing in future (when i decide a change of vehicle) and if the car i want is in stock. Thanks Gary...Pete

    Reply from G.R.A Cars on 19/02/23

    Thanks for the business and thanks for the great review. If you need anything just give me a shout. Hope to see you again in the future. Gary.


  • 5

    Great service!

    By Claire L on 04 May 2022 | Purchase not verified

    Very happy with the service received from Gary. He was a really, nice, helpful guy. The car/paperwork was all sorted very quickly and the car all ready to go when we wanted. Would definitely recommend.


  • 5

    A good dealer and a good deal! (At last!)

    By Jon D on 16 December 2021 | Purchase not verified

    I was looking for a car for grandson for his Christmas present and after examining all the various models and then the insurance quotes for a L driver I settled on the Citroen C1. Again I started another search for a vehicle not only in my price range but also I wanted to see a dealer’s reputation. I was more than horrified to learn that many of them offering this model for sale had rather dubious references. Eventually I found GRA cars. The Owner, Gary, had the model I was after at the price I was prepared to pay. As a retired Army Vehicle engineer I knew exactly what I wanted and also the faults to which this particular model was prone. The car was exactly as the adverts publicised and to add to the pleasant experience the engine compartment had been spotlessly cleaned. In addition, Gary was keen for me to test drive the vehicle. (Some sellers were not so keen!) A purchase was made. We have had the Citroen C1 for over a month now and absolutely no problems at all. When I am seeking a car for another grandson, Garys Dealership will be the first I will visit.

    Reply from G.R.A Cars on 06/01/22

    Thanks Jon that,s a lovely review and it was a pleasure doing business with you and your grandson.


  • 5

    amazing car sales

    By eric c on 24 October 2021 | Purchase not verified

    bought an o7 mini cooper from here 2 yrs ago still running amazingly no faults it drives like new still looking new also failed only one mot in all its life (light adjustment) il buy from here again when i need too, highly recommended


  • 5

    Nissan note

    By Martin Y on 22 September 2021 | Purchase not verified

    Great service and honest guy. And well presented car for my dad which he’s over the moon with. I would definitely recommend anyone to Gary that’s after a car